Key Staff
Jim DiChiara-President
Founded EMG in 1996
12 years with Ritz-Carlton Hotels -- last 6 as VP Sales and Marketing - directed all sales, marketing and branding for the company.
Helped Ritz-Carlton win the prestigious Malcolm Baldridge National Quality Award.
Developed the first meeting planner customer satisfaction program with JD Power and Associates.
Opened 35 hotels, resorts and international sales offices around the world.
Inter-Continental Hotels - 8 years.
Karen Spellman-Director of Print Production
28 years of experience in print production, design and project management.
9 years of experience with EMG producing outstanding printed materials including advertising creative, direct mail and collateral.
Art Lackner-Vice President IT
30 years experience in IT.
10 years with Exceptional Marketing Group.
Expert in database management, software development, and all facets of direct response execution including direct mail and email marketing.
Mail Quality Expert, Certified Network Engineer, Certified Database Administrator